Delivery & Returns

What are our carriage terms?

Nationwide delivery is made by UPS.

Orders above €70 ex VAT are free of charge

Orders below €70 ex VAT are charged at €7.95

Orders placed on a weekend will not be processed until the next working day

What is the lead time on our products?

We do not hold all items in stock at all times. However, we aim to dispatch all orders within 24 hours of your order being received (Monday-Friday).

If you are working to a specfic deadline, please contact us prior to placing your order and we will be happy to provide you with an accurate lead time.

What is our returns policy?

All returns are discretionary.

We offer a 30-day return policy for all unused and unopened products. Customers may return items for a full refund within 30 days of purchase, provided they are in their original condition and packaging.

Conditional Returns Policy

Returns of large equipment are subject to a restock fee of up to 25%, plus carriage costs.

This covers the high costs of handling, inspection and repackaging for bulky items like refrigeration equipment.

If you have any queries, it would be best to contact us prior to purchasing to see if we can help in any way.

This badge will appear on products where the conditional returns policy applies.